Tag Archives: Progress

It’s all about the Goals! – Gus Parkhouse

Is anybody really 100% sure about their exact goals? I know I wasn’t – during 2016 a new goals measuring system was introduced at IBM. This new system showed the five areas we’d be measured against and it was up to me to decide what targets I would set. This was a new and more efficient way of having ever-evolving goals that are continually relevant to the work or tasks I’m doing.

My goals needed to be evaluated against 5 key pillars, and I used them as self-set targets or milestones which, in order to attain these goals, I had to meet. When setting any of these goals it gave the option to set a status message. The status options were closed, completed, on-going and on-track. These options helped to track the status of each target, and whether I needed to set new goals or develop the older ones to be relevant.

I wanted to have challenging goals that would stretch my knowledge and ability, and would put me out of my comfort zone. I will be using this method to set my goals for 2017 and in order to help me develop further. It also helped dramatically with my educational needs as it allowed me to forecast what education I might need to meet a set goal. For example “Complete ITIL foundation by the end of Q2”. This pushed me to complete the course and also had a specific time deadline. Once this goal was completed, I added a small explanation of what I had achieved as well as a copy of the certificate, and then updated the status to show my manager what I had achieved and to keep him up to date with my progress.

As it was a new system, my goals were very specific in the areas I was comfortable in but slightly more ambiguous in other areas. The new system did allow me to update my targets so that if they started off vague but then became more and more specific I could change them which helped me to tailor my targets in order to get the most out of my development and continue to push myself.

For 2017, I’ll be setting goals that range between my apprenticeship work and account work, as this will help me to track both of these, but will also provide my managers with an up to date view of my current progress. I’m sure you will all be happy to know that my targets will also be in the SMART format as I find this to be the most effective method.

I have found that having goals that are always evolving is a lot more beneficial compared to static targets that do not change over the course of the year. In the future I will be using this method as I feel that at times it has been challenging due to time constraints, but I have also reaped the benefits of this such as education, personal development and also helping me track my progress along the year with a visible trail to measure it against.

If you have any questions then please contact me on LinkedIn https://www.linkedin.com/profile/preview?locale=en_US&trk=prof-0-sb-preview-primary-button

Gus Parkhouse.

A Day in Architecture – Gus Parkhouse

Quick question – which of these do you think Architects really do?

  1. Engages with clients.
  2. Create and design Architectural deliverables.
  3. Generate solutions to a client’s requests.
  4. Use emerging technologies to create innovative ideas to help their clients reach their full potential.
  5. Provide technical leadership.

The answer is in fact all of these. Yes, it’s true that architects really do get involved in quite a broad range of activities. I’m going to give you a closer look into what I personally do on a normal day in my role as an apprentice Infrastructure Architect. I perform a variety of tasks but I’ll start from the beginning.

When I arrive at work I need to check my email as there may be some important tasks from other members of my team. This also gives me a chance to see if I have had any replies to questions or requests that I have sent out, whilst also seeing if there are any updates amongst the communities I am a member of.  As sad as it sounds, I quite enjoy catching up on my emails in the morning as it sets the flow of the day. Whilst checking my emails I also see what meetings or calendar invites I have been sent so I can plan my day around these. These two pretty basic tasks help me to get organised and prepared for the day ahead.

On the account I am currently on, one of my main tasks is to review work requests for capacity management of servers and the allocation of these servers in their physical racks. This is an ongoing task for myself and helps to develop my knowledge of the accounts infrastructure. The requests for placement are sent across from various different team members on the accounts and it is my responsibility to place these correctly and supply the corresponding information back to them.

On this account I am also the Governance manager for all architects. This involves taking on board the work that each architect is doing and then formatting this into an easily understandable format and passing it to the chief architect, this allows him to correctly request and supply resources when necessary. As the Governance manager I also deal with all the key collateral documents on the account that help, as suggested by the name, govern the architecture work stream on the account. This requires some time with the chief architect on the account to discuss details of what we are delivering to the account, and relay these details to other architects. One of the governance documents shows the technical overview of the account and what we have promised we will deliver to the customer regarding technology, as you can imagine it’s very helpful for myself.

I also go to meetings to discuss work deliverables, which helps to build my knowledge for tasks both internal and external. The majority of my meetings are client facing which helps to build my confidence but I do also have internal meetings. In the internal meetings with other IBMers we discuss new patent ideas and review existing ideas that may need a bit of work. We also have catch up teleconference meetings to see what other apprentices are doing, whether this be the architect apprentices or the wider apprentice community, as well as “Lunch and Learns” which are very informative as some of them relate to new emerging technology or roles that I work alongside.

In the Architecture role, I’m helping to create supporting documentation for other architects including the chief architect on the account. This helps me to get a better understanding of the account and also build core knowledge on the documentation process for myself to use later on down the line. It’s beneficial to myself as an apprentice architect also because it can be used for part of my assessment evidence. Sometimes it can be daunting as when I come across a new document I haven’t seen before I like to try having a go for myself before asking multiple clarifying questions.

As any and all apprentices will say during their apprenticeship, I spend a segment of my working week writing up part of my OCR Mapping document. This involves finding and refining evidence from past activities as well as asking team members to give a statement to help reinforce the evidence I have obtained.

I regularly speak to my buddies regarding any work queries or apprentice queries, but also just to chat and catch up with them as I’ve become quite good friends with them. They are always happy to chat and listen to any problems I have and help to find a solution to them, or point me in the direction of someone that may be able to help.

Some of the information I manage in my role is requested by other teams, for example capacity management details. When these requests come through, I look through the information I have available to me and then send on the relevant data. If I don’t have the data I advise them who might have it and pass on their request. Throughout my day I receive and send emails, so it is vital that I keep on top of emails that I’ve received through the afternoon as they may be requests for vital information.

I do spend parts of my day, but not every day, looking through and diving deeper into education. This education can be role specific or a more general topic that IBM suggests may be helpful to take some time to learn.

Of course I do the important task of getting a cup of coffee, for myself, to help keep the energy high on more demanding tasks.

Gus Parkhouse